Confidentiality Policy

1. General Information

This Privacy Policy outlines how finemeats.ro (referred to as “the Company,” “we,” or “us”) collects, processes, and protects the personal data of users who purchase meat-based products through our online store. We are committed to ensuring your privacy is protected in accordance with the EU General Data Protection Regulation (GDPR) and local Romanian laws.

2. Data We Collect

To process your orders and ensure the safe delivery of perishable goods, we collect the following information:

Identity Data: First name and last name.
Contact Data: Email address and phone number (required for delivery coordination).
Transaction Data: Delivery address, billing address, and details about the products you purchased.
Technical Data: IP address, browser type, and cookies (used for website functionality and security).

3. Purpose of Data Processing

We use your data strictly for the following purposes:

Order Fulfillment: To process, validate, ship, and invoice your meat products.
Customer Support: To notify you regarding the status of your order or any delivery delays.
Legal Obligations: To comply with Romanian fiscal and accounting laws (e.g., maintaining financial records).
Marketing: Only if you have explicitly opted-in to receive our newsletter or promotional offers.

4. Data Sharing with Third Parties

To ensure your products arrive fresh and on time, we share necessary data with:

Courier Services: Delivery companies that handle the physical transport of your order.
Payment Processors: Secure platforms that handle online credit/debit card transactions.
Accounting Services: External providers who assist with mandatory financial reporting in Romania.
Public Authorities: Only if requested under a legal mandate or to prevent fraud.

5. Data Retention

We store your personal data only as long as necessary:

Transaction Data: Kept for 10 years, as required by Romanian accounting legislation for tax purposes.
Marketing Data: Kept until you withdraw your consent (unsubscribe).

6. Your Rights (Under GDPR)

You have the following rights regarding your personal information:

Right of Access: To request a copy of the data we hold about you.
Right to Rectification: To correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): To request the deletion of your data, provided it is no longer required for legal or contractual obligations.
Right to Lodge a Complaint: You have the right to contact the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

7. Security of Perishable Goods Information

Given the nature of our products (meat-based), we prioritize the accuracy of delivery data to avoid spoilage. We use SSL encryption and secure servers to protect your information from unauthorized access or disclosure.

8. Contact Information

For any questions regarding this policy or your data, please contact us at:

Email: contact@finemeats.ro
Phone: +40 743 398 244

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